Media Manager

College degree in business, or related field (or equivalent experience).

• Background working with workflow/document management systems (e.g., FileBound, OnBase, or similar).
• Active Notary Public commission (or ability to obtain one).
• Demonstrated leadership experience managing people, processes, or legal documentation functions.
• Strong understanding of legal terminology, document certification, and jurisdictional requirements.
• Excellent communication, analytical, and problem‑solving skills.
• High level of integrity and discretion when overseeing confidential information.

• Oversee daily operations for affidavits, declarations, sworn statements, and notarization workflows.
• Manage and mentor a team of affidavit specialists, notaries, and support staff.
• Establish and refine standard operating procedures (SOPs) to ensure accuracy, consistency, and compliance.
• Partner with Legal, Compliance, Operations, and Client Services teams to coordinate document needs and execution timelines.
• Serve as the escalation point for complex or high‑risk affidavit and declaration issues.
• Manage high‑volume affidavit production and ensure timely completion of all deliverables.
• Lead process‑improvement initiatives to increase efficiency and reduce errors.
• Track key performance metrics and provide regular reporting to leadership.
• Collaborate with clients, attorneys, and internal stakeholders to clarify requirements and resolve discrepancies.